New CCNA Voice 640-461 ICOMMv8.0

 

 

Get the Classroom based 4 day CCNA Voice Just £595+vat

Special Offer: Book your 6 Day CCNA course one Month in advance and Get £100 off the Normal Price of £595+vat. Plan Ahead and Get onto this great course for just £495+vat

CCNA Voice FAQs

Having just the CCNA under you belt is now seen as not enough to move forward in the networking world, employers are looking for more. Now you have the chance to increase your knowledge without breaking the bank

Having just the CCNA under you belt is now seen as not enough to move forward in the networking world, employers are looking for more. Now you have the chance to increase your knowledge without breaking the bank

Looking for more than just the CCNA?

Advanced CCNA courses include CCNA Voice and CCNA Security

Should you consider undertaking the Advanced specialist CCNA's?. At the moment employers are looking for all rounder's, therefore candidates with more than just routing and switching skills are at the moment desired. With Voice, Security or Wireless knowledge under your belt you will instantly have the advantage over others.

 

Call 0800 88 24 7 26 to book your place 8am till 9pm 7 days a week or you can Click here to book your course on-line

London Course Dates

 

 

CCNA Voice Course just got more hands-on, we have increased the lab content by 25%, so you now do more configuring on the live kit.

We now cover most of the first day theory by using a combination of live on-line webinars and pre-recorded videos. This has worked wonders so far, with our students learning even more due having even more time for real hands-on lab work with real our Phone systems

Why do the CCNA Voice certification

Traditional voice systems such as Time division Multiplexing digital systems or older analogue devices are being replaced by more complex and feature rich Voice over IP systems. Companies of all sizes are looking for engineers with voice specializations to configure and support these VoIP systems

The move to VoIP is inevitable and fast becoming the certification of choice for most network engineers. Those network engineers that know and understand VoIP will have a major technical and career advantage over those engineers who do not.

So, are you looking for the next logical step after your CCNA, then the CCNA Voice is it!

 

 

4 days intensive hands-on Cisco CCNA training 8:30am until 6:00 pm

Exclusive access to telephone and E-mail support before, during and after your course for up to a year.

Re-training for free, if you feel you need more time and instruction, you can come back onto the course for free (Subject to availability and conditions)

Each student has their own Cisco Voice lab equipment in the classroom (no sharing with other students), We are the only training company in Europe to offer this!!

Each Student works with 2 real Cisco Call Manager Express systems a Cisco Call Manager Phone System and Cisco Unity Voicemail along with 3 IP Handsets each

Learn real world scenarios in the labs, instructors will bring their real world experiences into the classroom so you learn, the "Why", "When", "What"

Learn how to really fault find networks, “We break ‘em,you fix ‘em”, the 1st and only school in Europe to offer the break fix sessions as standard on every CCNA voice course.

You learn from the most highly qualified network engineers in the industry, all instructors are minimum Cisco CCNP qualified and have many years experience in the field of teaching, designing, installing and configuring voice networks.


 

 

 

 

 

 

 

 

 

 
 

You can save by taking advantage of our fantastic course packages today:

Having just the CCNA under you belt is now seen as not enough to move forward in the networking world, employers are looking for more. Now you have the chance to increase your knowledge without breaking the bank

Classroom based Instructor led 6 day CCNA course + CCNA HELP e-learning access for just £595+vat Find out more

Classroom based Instructor led 3 day Comptia Network+ and 6 day CCNA course + CCNA HELP e-learning access package for just £695+vat Save £395!! Are You Starting Out In Networking

Classroom based Instructor led 6 day CCNA course + CCNA HELP e-learning access and CCNA ICOMM Voice course package for just £695+vat Save £395!! Find out more

Classroom based Instructor led 6 day CCNA with CCNA HELP e-learning access and 6 Day CCNA Security + ASA Fundamentals course package for just £895+vat Save £295

 

No one else offers you this much training at such great prices. Commsupport No1, see our reviews on www.certforums.co.uk

All prices are ex-vat offer.

 

Call 0800 88 24 7 26 to book your place 8am till 9pm 7 days a week or you can Click here to book your course on-line

London Course Dates

 

 

 

 

What's on the CCNA Voice course in Detail

 

Below are the contents that we include in our CCNA voice course

The following topics are general guidelines for the content to be included on the exam. ( Cisco do say that in order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.)

 

Perspectives on voice before convergence

    Loop start and Ground Start Signaling

    Supervisory Signaling

    Informational Signaling

    Address Signaling

    The Evolution: Digital Connection

    Converting Analogue to Digital Signals

    Sending Multiple Calls over a single line

    Understanding the PSTN

    The pieces of the PSTN

    Understanding PBX and Key Systems

    Connections to and and between the PSTN

    PSTN numbering plans

     

Perspectives on voice after convergence

    VoIP: What's the big deal

    The Cisco VoIP Structure

    Infrastructure layer

    Call Processing Layer

    Applications Layer

    End points layer

     

Connecting IP Phones to the LAN infrastructure

    Connecting and powering the Cisco IP Phones

    Cisco Catalyst switch PoE

    Powering the IP Phone using a Power patch panel or coupler

    Powering the IP Phone with a power brick

    VLAN Concepts and Configuration

    VLAN Concepts

    VLAN configuration

    Understanding Cisco IP Phone Boot Process

    Configuring a router based DHCP server

    Setting the clock of a Cisco device with NTP

     

Installing Cisco Unified Communications Manager express

    Cisco Unified communications manager express overview

    Licensing and models for Cisco Unified CME

    PBX model

    Key switch model

    Hybrid Model

    Installing Unified CME on a Cisco router

    Configuring the Cisco Unified CME Router as a TFTP server

    Configuring the Cisco Unified CME system-level functions

    Maximum phones and directory numbers

    Firmware load files

    Source IP information

    Generated configuration files

     

Basic Cisco CME IP Phone configuration

    Voice VLAN

    DHCP Server

    TFTP services

    Ephone and Ephone DN The keys to Ringing phones

    Understanding and configuring Ephones

    Associating Ephones and Ephones-DNs

    Working with shared-line and overlay options

    Fault finding IP Phone registration

    • Supporting Auto-Registration and Auto-Assignment of IP phones
    • Rebooting IP phones
    • Phone language settings

Configuring Cisco Unified CME Voice Productively features

    Configuring a voice network directory

    Configuring call forwarding

    Forwarding calls from the IP Phone

    Forwarding calls from the CLI

    Using the Call-Forward pattern command to support H.450.3

    Configuring transfer

    Configuring call park

    Configuring call pickup

    Configuring intercom

    Configuring paging

    Configuring After hours call blocking

    Configuring CDR's and Call accounting

    Configuring Music on Hold

    Enabling the CME GUI

     

Gateway and trunk concepts

    The process of converting voice to packets

    Choosing a voice codec

    Calculating codec bandwidth requirements

    The role of Digital signal processors

    Understanding RTP and RTCP

    Internet low bit rate codec

    Trunking CME to the PSTN

    Understanding Analogue connections

    Understanding Digital connections

    Trunking CME to other VoIP systems

    H.323

    SIP

    MGCP

    SCCP

    Understanding internet telephony service providers

     

Configuring and verifying gateways and trunks

    Configuring analogue voice ports

    Configuring Digital Voice ports

    Understanding Dial Peers

    Voice call legs

    Configuring POTS dial peers

    Configuring VoIP dial peers

    Using Dial-Peer wild cards

    Private line automatic ringdown

    Understanding router call processing and digit manipulation

    Matching inbound and outbound dial peers

    Using digit manipulation

    Quality of Service

    Requirements for voice, Video and data traffic

    Using Cisco Auto QoS

     

Provision end users and associated devices

  • Describe user creation options for Cisco Unified Communications Manager
  • Create or modify user accounts for Cisco Unified Communications Manager
  • Create or modify endpoints for Cisco Unified Communications Manager
  • Describe how calling privileges function and how calling privileges impact system features
  • Create or modify directory numbers
  • Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
  • Enable end users for Cisco Unified Presence
  • Verify user features are operational

 

Configure voice messaging and presence

  • Describe user creation options for voice messaging
  • Create or modify user accounts for Cisco Unity Connection
  • Describe Cisco Unified Presence
  • Configure Cisco Unified Presence

 

Maintain Cisco Unified Communications system

  • Generate CDR and CMR reports
  • Generate capacity reports
  • Generate usage reports
  • Generate RTMT reports to monitor system activities
  • Monitor voicemail usage
  • Remove unassigned directory numbers
  • Perform manual system backup

 

Provide end user support

  • Verify PSTN connectivity
  • Define fault domains using information gathered from end user
  • Troubleshoot endpoint issues
  • Identify voicemail issues and resolve issues related to user mailboxes
  • Describe causes and symptoms of call quality issues
  • Reset single devices
  • Describe how to use phone applications

London Course Dates

 

 
 
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