FAQ's Regarding the technical aspects of the On-line CCNA
Q: Do I have to pay for the telephone call?
A: NO!. Through the magic of the interweb we use VoIP, (Whilst the instructor is talking and answering questions you don't end up having to watch the clock)
Q: Can I ask questions during the session
A: Yes, there is a chat and ask questions facility, we mute all the attendees to reduce any possibility of echo, the instructor will be asking lots of questions so that all attendees can answer using the chat facility
Q: How many times can I attend
A: As many times as you want, this service is open to all our students
Q: What specialist equipment do I need?
A: To attend a meeting on a PC, the following is required:
- Internet Explorer® 6.0 or newer, Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)
- Windows® 2000, XP, 2003 Server or Vista
- Cable modem, DSL, or better Internet connection
- Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows® Vista)
To attend a meeting on MAC, the following is required:
System requirements:
- Safari™ 3.0 or newer, Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)
- Mac OS® X 10.4 (Tiger®) or newer
- PowerPC G4/G5 or Intel processor (512 MB of RAM or better recommended)
- Cable modem, DSL, or better Internet connection
Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers (a USB headset is recommended).
Q: How long do the webinars last?
A: 2:30 hr each max, with a 20min break in the middle to make a brew
Q: Can I pass or catch a virus
A: No, it is not possible to catch or spread a virus or become exposed to spyware when you are using the webinar as an attendee. The webinar screen-sharing technology preserves the secure barrier between systems.